Quote:
Originally Posted by Arthurgray50@blu
CS do tell a load of porkies, and they find it funny.
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I never lie to a customer ever, as that is not how you deal with an issue, and if I lied it can be guaranteed that it would blow up in my face.
As far as I am concerned every customer that I answer the phone to deserves to be treated with the same respect I would expect from any call centre staff that I have ever had to deal with.