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Old 06-12-2009, 18:39   #66
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: Complaints to Virgin Media. How not to do it.

Quote:
Originally Posted by Arthurgray50@blu View Post
I firmly believe that CS at VM needs a kick up the rear, becuase what they don't realise, is that customers do have to take time off work waiting for the engineers to arrive, and when they fail to arrive, this is what causes major aggro, and CS do tell a load of porkies, and they find it funny.
I've never heard of a member of staff talk/think about something like that being funny.
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