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Old 06-12-2009, 18:11   #61
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 43
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
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Re: Complaints to Virgin Media. How not to do it.

my sister wouldnt know how to speak to second line support, she just rang faults like many other people in her position would to get it sorted. This was just over a year ago she went to Sky in Nov 2008.

and yes its 57 times even the person who rang her said it was wrong and admitted that the team had let her down big time.
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