Thread: Complaints to Virgin Media. How not to do it.
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Old 06-12-2009, 17:20   #49
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 43
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Re: Complaints to Virgin Media. How not to do it.
Quote:
Originally Posted by Digital Fanatic View Post
It's not an opinion, Welshchris, but the way WE deal with customers as a company. It is certainly not "many others" that do things differently as you state.

I've dealt with people who've come on the 'phone saying "I've had a sh*t day, so you're gonna get it mate!" Regardless of what the issue was, I was certainly not there to be spoken to in that manner and certainly never did anything to encourage such a outburst.

You treat people how you want to be treated, it's as simple as that.
I never stated the majority of staff are like it, i stated there are staff like it, dont try and twist what im saying to an advantage.
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