Quote:
Originally Posted by Digital Fanatic
I was the same when I was on 1st line NSC (now FMC)... I would do everything in my powers to resolve the issue to the CUSTOMERS satisfaction.
I would often have a Outlook calender full of follow ups and call-backs to resolve issues.... and there are plenty of colleagues like myself and Moldova in VM who do their best for the customer.
Even in my current role it is all about what is best for the customer and this is paramount in everything we do.
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As above we do our job in the best way possible for you the customer and if I did not enjoy the challenge I would be working elsewhere.
The are many other staff members who post on here and we do this in our spare time because we want to not because we have to.