Cable Forum - View Single Post - Complaints to Virgin Media. How not to do it.

05-12-2009, 19:26

My dad once asked for compensation for being without service for 9 days. He was told it would come off on the next bill and didnt. He contacted customer services and they said it would then come off the next bill and again it didnt. 2 Months later my dad contacted and asked to speak to a manager and the manager said that my dad was argumentative, petty and pathetic for asking for compensation for such a small period.

05-12-2009, 19:26	#27
chris26engwales Guest Location: Plymouth & Swansea South Wales UK Services: XL TV, Large 10mb VM Cable Broadband & AOL upto 8mb Broadband. Posts: n/a	Re: Complaints to Virgin Media. How not to do it. My dad once asked for compensation for being without service for 9 days. He was told it would come off on the next bill and didnt. He contacted customer services and they said it would then come off the next bill and again it didnt. 2 Months later my dad contacted and asked to speak to a manager and the manager said that my dad was argumentative, petty and pathetic for asking for compensation for such a small period.