Quote:
Originally Posted by xocemp
Child and tantrum spring to mind.
There is no excuse for abuse, either verbal or physical when dealing with a company or service. That person is not the entity known as *company name*
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Hear Hear!

---------- Post added at 18:08 ---------- Previous post was at 18:05 ----------
Quote:
Originally Posted by Welshchris
i remember a guy in cardiff many years ago was having problems with his bills and NTL at the time was promising to refund on the next bill and it went on and on for months and one day he had his bill and had a bad day and went to the main office in Cardiff and grabbed an employee by his throat and dragged him over the desk and said he wasnt leaving till it was sorted lol...
What Virgin doesnt realise that the lack of customer service and support can cause people to snap mentally in an already stressful life and some members of staff just dont want to help or do their jobs.
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Disgusting behaviour! There is NO excuse for that! I'm not sure why you find it funny either Chris!