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Escapee · 05-12-2009, 10:21

Going back to the 16 jobs....

As well as the large culls there have been small numbers vanishing for some time, I believe the small numbers tend to go unnoticed. (Not for those affected though)

When I decided enough was enough and left the sorry state of a place in 2001, I would not have foreseen that the company could have got themselves into a bigger mess.

The company has now turned themselves into a company supplying a technical product but without the technical employees to support it. Instead of putting the right people in the field to fix the problems, they have people sat on the end of the phone reading scripts and posting out new modems, splitters and cables for the customer to install themselves.

If the customer is lucky to get an 'Engineer' out, they most likely end up with someone who has no more technical skills than an installer. (I have recent experience of this)

What technical staff they do have left, are generally so pi**ed off with the treatment they have received and the regular 'under threat of redundancy' periods that all they care about is seeing the bonus of another months pay in the bank.

I don't blame a poor attitude on any employee of that organisation, it has been created by the organisation itself.

05-12-2009, 10:21	#29
Escapee cf.mega poster Join Date: Jun 2003 Location: This Planet Posts: 4,028	Re: More cuts at Virgin Media. Going back to the 16 jobs.... As well as the large culls there have been small numbers vanishing for some time, I believe the small numbers tend to go unnoticed. (Not for those affected though) When I decided enough was enough and left the sorry state of a place in 2001, I would not have foreseen that the company could have got themselves into a bigger mess. The company has now turned themselves into a company supplying a technical product but without the technical employees to support it. Instead of putting the right people in the field to fix the problems, they have people sat on the end of the phone reading scripts and posting out new modems, splitters and cables for the customer to install themselves. If the customer is lucky to get an 'Engineer' out, they most likely end up with someone who has no more technical skills than an installer. (I have recent experience of this) What technical staff they do have left, are generally so pi**ed off with the treatment they have received and the regular 'under threat of redundancy' periods that all they care about is seeing the bonus of another months pay in the bank. I don't blame a poor attitude on any employee of that organisation, it has been created by the organisation itself.