[Sirius]

Originally Posted by Welshchris

i remember a guy in cardiff many years ago was having problems with his bills and NTL at the time was promising to refund on the next bill and it went on and on for months and one day he had his bill and had a bad day and went to the main office in Cardiff and grabbed an employee by his throat and dragged him over the desk and said he wasnt leaving till it was sorted lol...

What Virgin doesnt realise that the lack of customer service and support can cause people to snap mentally in an already stressful life and some members of staff just dont want to help or do their jobs.

I would have pressed charges for assault simple as that, Then claimed from the person who attacked me for my counselling and for the lose of work and pay due to the fear of being attacked by customers, All because i was attacked by him.