Quote:
Originally Posted by Welshchris
i didnt need a copy all i wanted for him to do was his job, listen to why i had rang and to why i was doing what i was doing...
All he was interested in doing was saying that Chief execs wasnt for faults and i was a nusence by calling and asking for this person and the problem didnt exist and he wouldnt even let me talk to the person, he said the notes didnt exist on the system for the problem and i had lied and he just didnt want to do his job.
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No what I mean is that you can demand a copy of the notes which can then prove that you are correct as to what you have stated, which can be quite useful when calling about a similar issue in the future.