Thread: Complaints to Virgin Media. How not to do it.
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Old 03-12-2009, 19:01   #11
Welshchris
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Location: Wales UK
Age: 43
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Re: Complaints to Virgin Media. How not to do it.
Trust me ive come close to doing it myself to a few VM Employees and even told VM Chief execs office and one guy was even disiplined over the way he spoke to me and because of this i reacted in the way he did.

I was called a liar, told i was a nusance caller for reporting fault logs to them even though i was asked to do so by this persons collegue and he couldnt be bothered to check and wouldnt give me time to explain myself and started shouting at me and i told him if he has spoken to me like that to my face id break his nose and i would have done.

The next day not only had the problem i had supposingly lied about surfaced and loads are suffering still from it, but notes on the computer he claimed didnt exist came to light showing i was calling to report the logs and why and even who i was to contact.

So as i said some people just dont want to do their jobs and make it difficult and this is why people do snap.
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