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Old 03-12-2009, 17:52   #10
Peter_
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Re: Complaints to Virgin Media. How not to do it.

Quote:
Originally Posted by Welshchris View Post
i remember a guy in cardiff many years ago was having problems with his bills and NTL at the time was promising to refund on the next bill and it went on and on for months and one day he had his bill and had a bad day and went to the main office in Cardiff and grabbed an employee by his throat and dragged him over the desk and said he wasnt leaving till it was sorted lol...

What Virgin doesnt realise that the lack of customer service and support can cause people to snap mentally in an already stressful life and some members of staff just dont want to help or do their jobs.
A rather strange and worrying attitude towards a person being assaulted just for working for a company, all I can think of is that all the issues you have been having with Virgin has resulted in some sort of deep seated resentment that makes you want to laugh at this unfortunate incident.

I hope that this person was duly arrested and prosecuted for assault.
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