Quote:
Originally Posted by Welshchris
What Virgin doesnt realise that the lack of customer service and support can cause people to snap mentally in an already stressful life and some members of staff just dont want to help or do their jobs.
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A normal person doesn't snap mentally because a company is slow on a refund.. For someone to grab another by the throat due to a bit of money he must have been mentally unhinged to begin with
