Cable Forum - View Single Post - Incorrectly assigned Regional BBC & ITV on Virgin Media?

GardenCity_Mark · 29-11-2009, 07:44

Does anybody feel that they may have been incorrectly assigned their regional BBC & ITV on Virgin media, mainly in the Meridian Region?

Meridian, which as you may know is the regional TV service that covers the south of England but also covers the area that used to be classed as South Midlands but the South Midlands service was made defunct about 18 months ago.

My Mother has recently had Virgin Media installed, only to find that she had been assigned to the London Carlton Region service, which does not include any news or weather for her local area. Channels 858 & 870 are normally allocated for regional channels but are not listed on the EPG.

We have contacted Virgin Media, who sent an engineer out to address the problem. He advised that there was nothing he could do as the nearest Virgin Media Head End was in Watford and that the Watford station distributed TV for the London region.

At the moment people with this problem have to switch over to Terrestrial TV just to watch the regional news, but what happens when the digital switch over takes place? Will they have to buy a Freeview box, just to watch the local news? I think not!!

The engineer has suggested that anybody who is in the
same situation, to complain to Virgin Media about this, as they will only recognise it as an issue, if people complain in mass.

So please, if you are experiencing the same problem, contact Virgin Media & express your concern!

29-11-2009, 07:44	#1
GardenCity_Mark Inactive Join Date: Nov 2009 Posts: 4	Incorrectly assigned Regional BBC & ITV on Virgin Media? Does anybody feel that they may have been incorrectly assigned their regional BBC & ITV on Virgin media, mainly in the Meridian Region? Meridian, which as you may know is the regional TV service that covers the south of England but also covers the area that used to be classed as South Midlands but the South Midlands service was made defunct about 18 months ago. My Mother has recently had Virgin Media installed, only to find that she had been assigned to the London Carlton Region service, which does not include any news or weather for her local area. Channels 858 & 870 are normally allocated for regional channels but are not listed on the EPG. We have contacted Virgin Media, who sent an engineer out to address the problem. He advised that there was nothing he could do as the nearest Virgin Media Head End was in Watford and that the Watford station distributed TV for the London region. At the moment people with this problem have to switch over to Terrestrial TV just to watch the regional news, but what happens when the digital switch over takes place? Will they have to buy a Freeview box, just to watch the local news? I think not!! The engineer has suggested that anybody who is in the same situation, to complain to Virgin Media about this, as they will only recognise it as an issue, if people complain in mass. So please, if you are experiencing the same problem, contact Virgin Media & express your concern!