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Old 20-11-2009, 15:26   #7
damian78
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Join Date: Sep 2009
Posts: 31
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Re: Help me pls, virgin have sent debt collectors unfairly

Quote:
Originally Posted by Stuart C View Post
I'd follow Kymmy's advice. Bailiffs are not always very good at communicating with the companies that hire them. I had a similar experience. I was not in debt, but a meter reading company had arranged (several times) to read my meter, and had failed to turn up on every occassion. They eventually called in a Bailiff who gave me the same threats as you seem to have recieved. I was getting threats because I was apparently refusing access to the meter reader, and was apparently refusing to arrange appointments for them. Neither is (or was) true. No meter reader ever turned up (and I mean ever, my house is occupied 24 hours a day) and no one ever called me to arrange an appointment (I called them, but they would only ever give my number to the meter reader to arrange his own appointments).

In my case (and I'd also advise you to do this), I went to the local Citizen's Advice bureau, who phoned the power company (Npower) and the Bailiffs. 30 seconds after I left the CAB, I got a phone call from the meter reader arranging an appointment.

I mention CAB because they can advise you of your rights in this, and also (as the advisor told me) because companies are sometimes a little more inclined to sit up and listen to someone from the CAB (who should know at least a little about the law) than they would be an average person (who may or may not know a little about the law).

If you wish to, send me your real name, account number, address and a contact phone number and I'll refer this to the site's contacts within VM.
Apologies for hijacking this thread - Stuart, have you received my PM's? I've sent some, but it's still showing as 0 sent. If so, sincere apologies for spamming you I'll stop now.
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