Cable Forum - View Single Post - Help me pls, virgin have sent debt collectors unfairly

Kymmy · 20-11-2009, 11:55

Firstly put a letter in writing to VM detailing everything that has happened and that you dipute the monie owed.

After you've sent the letter simply tell the debt recovery people ONLY if they contact you again that the debt is in dispute and as such no legal/recovery action can be taken by a 3rd party in recovery of the debt until the dispute is settled. They will try to tell you all sorts of stories and try to persuade you to settle (hence DO NOT try to contact them but instead deal with VM) as the debt recovery firm is only interested in thier profits and not VM or the dispute. The legal action in immenant is purely a scare tactic to make you pay.. BTW, who told you that there is no record of your account not being closed? VM or the debt recovery people? If the latter then how would they know as the do NOT have access to your account only the amount owing and who it's was owing too..

Can someone who know's better confirm this and perhaps link to the relevant laws regarding disputed debts..

20-11-2009, 11:55	#2
Kymmy Inactive Join Date: Dec 2007 Posts: 18,385	Re: Help me pls, virgin have sent debt collectors unfairly Firstly put a letter in writing to VM detailing everything that has happened and that you dipute the monie owed. After you've sent the letter simply tell the debt recovery people ONLY if they contact you again that the debt is in dispute and as such no legal/recovery action can be taken by a 3rd party in recovery of the debt until the dispute is settled. They will try to tell you all sorts of stories and try to persuade you to settle (hence DO NOT try to contact them but instead deal with VM) as the debt recovery firm is only interested in thier profits and not VM or the dispute. The legal action in immenant is purely a scare tactic to make you pay.. BTW, who told you that there is no record of your account not being closed? VM or the debt recovery people? If the latter then how would they know as the do NOT have access to your account only the amount owing and who it's was owing too.. Can someone who know's better confirm this and perhaps link to the relevant laws regarding disputed debts..