Thread: Text on VM Landline Phone
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Old 18-11-2009, 12:34   #4
Alien
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Join Date: Jul 2003
Location: UK
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Re: Text on VM Landline Phone
Quote:
Originally Posted by nutellajunkie View Post
confusing little PDF that. some of it really needs updating too.. Perhaps someone not as lazy as I could spot how much it is to send a text message?
No they couldn't, it's not in any of their pricing PDFs [or it wasn't last week when I checked]. I ended up calling customer services, & asked them, and was told that it's 15p to send a text from a VM landline.

Quote:
Originally Posted by sparky621 View Post
I am currently in the process of swapping from a BT to a VM phone line (line is in but on temporary number waiting for the BT number to be ported-but that's another story). Once sorted I want to enable texting. I have caller id setup already and texting on the handset has been set up already when on BT so...is it just a case of sending "register" to 0000 as I am led to believe that the centre numbers are specific to the make of handset not the phone line?
I don't know how being a former BT customer affects things for you [I've never been a BT customer], if at all, but as my old handset recently died I decided I'd get 1 with a few more features, which includes text messaging.

Having looked at VM's page on the subject, and trying both the suggestions there & in the phone's manual, & not having any luck with either, I gave customer services a ring to see if they could give me the SMS centre numbers for VM. The girl I spoke to had no clue, so we ended up agreeing that I'd give the manufacturer [Siemens/Gigaset] helpline a call & see if they knew anything that might help.

S/G tech support agreed with me that it seemed like I had the wrong SMS centre numbers [it had 2 already stored - apparently they're for incoming & outgoing messages, kinda like pop & smtp with email], so I called VM again, only to be told [eventually, after they spent several minutes trying to find any info about the issue] that the text to/from landline service is not available in my area. I suppose it might be true, but I get the feeling that I was just being fobbed off because they couldn't find the answer.

Oh, & before anyone asks, yes I have got caller ID enabled.
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