Quote:
Originally Posted by haydnwalker
I tried noting that the website said £20 for BB:XL if taken with a phoneline (which I have) and an extra £5.50/month for the TV:M+ which makes £36.50 but was told this was only for new customers?
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I think the take-home from this is that the website is rather poor, as there are no non-discounted prices listed that can be used by existing customers to assist in choosing a new set of packages. In addition to this, the "discounts" that get mentioned so many times here are variable, and undocumented (at least as far as the existing customer goes).
So essentially, using the information on the website there would appear to be no way an existing customer can work out an accurate price of a BB/TV/Phone/Line rental package.
It would seem the best my friend can do is to phone up, highlight that he's out of contract, and see if CS can do anything with respect to mysterious discounts and bundles. It's not exactly ideal though.
I've heard of transparency when it comes to pricing.. unfortunately it would appear VM haven't...
Cheers,
Dean