Thread: Prices on website incorrect? Or CS mistaken?
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Old 18-11-2009, 10:18   #5
haydnwalker
Inactive
 
Join Date: Jan 2007
Location: Doncaster, S. Yorks.
Age: 42
Services: TV:Sky+, BB:DRL VDSL2 40/10 with Ask4, Phone:Mobile Only
Posts: 2,320
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Re: Prices on website incorrect? Or CS mistaken?
I currently have TV:M+ Phone:M and BB:M(10MB) and wanted to upgrade to BB:XL and was told it would be £47.50/month.

I tried noting that the website said £20 for BB:XL if taken with a phoneline (which I have) and an extra £5.50/month for the TV:M+ which makes £36.50 but was told this was only for new customers?

They said the only way I could make it work was to upgrade to TV:L and it would end up at £41.50 for TV:L, BB:XL and Phone:M.

I told them to leave it because I didn't want to pay more than I am already and thought that as I've been out of contract for 2 years they may be able to help me! I was wrong!
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