Thread: email problem
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Old 17-11-2009, 22:45   #6
Peter_
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Re: email problem

When you move house your email service with Virgin ceases to work as it is attached to the now inactive account.

If you are moving to another cabled property then we can do what is called a Move and Transfer which in essence means we take your old email address and graft it onto your new account, but this can only be done if you move from an NTL area to a NTL area or a Blueyonder area to a blueyonder area as they cannot be moved across platforms.

As for doing a Move and Transfer onto your friends account I rather doubt it would be feasible as you would need to be in your friends house when you call up and you would both need to clear DPA.

If your friend already uses a Virgin email address this would delete it from his account and if they used PC Guard they would need your email address and password to enable them to keep using it.

So your emails would not be private as another person could potentially have full access to them and the only way you would be able to use your email address would be via webmail as you would not be able to use a POP client easily such as Outlook Express.

So unless you are moving to cable enabled property the best thing to do is get yourself a non ISP based email address such as Googlemail or GMX.
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