Cable Forum - View Single Post - Second V+ box - £150 insall

jbrennand · 17-11-2009, 10:41

Just called CS and asked about upgrading my VIP package. I have x1 V+ box and 2 standard boxes and just want to swap one of those for a second V+. "That's £150 for installation", she said! Gobsmacked, I ended the call very quickly at that point - before even asking about any subscription charges ! A calming cup of coffee later and a visit to the Sky website suggests to me that Sky wont be any cheaper and I want to keep the Broadband with VM anyway.

So - why the exorbitant charge - what's involved technically?

Anyone managed to have it waived by threatening to leave ?

Any other ideas welcomed.

Cheers John

17-11-2009, 10:41	#1
jbrennand Inactive Join Date: Jan 2007 Posts: 70	Second V+ box - £150 insall - surely they are joking !? Just called CS and asked about upgrading my VIP package. I have x1 V+ box and 2 standard boxes and just want to swap one of those for a second V+. "That's £150 for installation", she said! Gobsmacked, I ended the call very quickly at that point - before even asking about any subscription charges ! A calming cup of coffee later and a visit to the Sky website suggests to me that Sky wont be any cheaper and I want to keep the Broadband with VM anyway. So - why the exorbitant charge - what's involved technically? Anyone managed to have it waived by threatening to leave ? Any other ideas welcomed. Cheers John