Quote:
Originally Posted by CAROLW
We also arrived on holiday on 26th September to find our rooms hadn't been paid for by Roomsnet. I emailed them on return and got a reply within minutes saying the money would be returned to the credit card. I also attached the scanned receipts for the extra money it cost us and was told we would get a refund in 2 weeks. That was a week ago so I will let you know what happens. I can't believe that they are still trading, tried the website a few minutes ago and it would have let me make a booking!!!
I have used them many times over the last couple of years but never again.
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---------- Post added at 10:57 ---------- Previous post was at 10:54 ----------
Did you get your refund. I have been waiting for six weeks now. They answered my first 4emails but not the last two. Anybody had any refunds or emails this week.