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Old 14-11-2009, 17:20   #3
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: I cant get Catch Up TV

Quote:
Originally Posted by da_vone View Post
Hi, i have a question. Ive been looking at the TV packages on the VM website and it does say that i can get Catch Up TV. I am a legacy Telewest Customer and i still have my Pace "Telewest" branded set top box on the M+ package. But when i go to the Catch Up TV menu (on my set top box) it its gives me a ref no: 1059/OTE14010. Now it does also say to call up Customer Services but is there any thing i can do to resolve this matter myself?
As Stuart says...you will need to call our faults team on 151...you won't need a tech as it's an I.T. issue..should be fixed in a couple of days. HTH.
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