[Phil53]

I actually got through to support in the UK and spoke to a helpful chap who was expert in email programs
He knew Eudora as he has used it

I kept the server as POP3 and the email as it was I entered the actual same email name as the as I have without the format of a hash in the "log In" box.
I then set the SSL to an alternate port and the mail arrived with no problems at all.
i thankked him and finished the conversation
I could not send mail though? I solved this myself with a role of the die and by changing the smtp outgoing mailname to virgin.net instead of virginmedia.
So its all fixed now.
thanks for your suggestions though.

Now all I have to do is sort out how to cancel this day old service with irgin and return to my old ISP without legal problems.

I have never in my life had so much trouble trying to contact staff whos wages I am paying to get the installation completed to a done deal. The engineer due here today after three hours of phone calls yesterday did not even turn up!!! Why Why did I not take notice of so many complaints about Virgin. I should have realised from his Train and Plane service what I was going to get as a service from staff members
You phone a Uk number and are routed to Puna in India and you are run around for hours from person to person until you either get cut of or fed up with giving ALL your acount details to the whole population.

I wish you all the best of British as you are going to need it
regards and thanks