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We cannot guarantee to supply you with service on the basis of this order. If you do not already receive Virgin Media services we will carry out a credit check on you by searching credit reference agencies. They will supply us with credit information, including information from the Electoral Register, about you and those with whom you are linked financially. They will record details of the search whether or not this application proceeds. We may use credit-scoring methods to assess this application and to verify your identity.
If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies to prevent fraud and money laundering. Further details explaining how the information held by fraud prevention agencies may be used is set out in our Terms and Conditions or available on request from us.
Deposits may be charged and we may require you to settle outstanding balances. Acceptance of online orders is subject to provision of valid bank account details to allow payment by Direct Debit. Please note that the bank account must be in the name of the account holder. The web discount offer is only available for orders completed online. This discount will be applied to your first bill. If you are an existing customer, you must, at a minimum, take all the services (ie. your TV, internet and/or phone service) that comprise your bundle for your minimum contract term.
You give us the right to connect, maintain and remove our Equipment on your property. On acceptance of your order we will notify you by email to confirm.
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above is the final digitally agreed to terms and conditions of the order. Nowhere does it say its a new contract.
However it does say
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If you are an existing customer, you must, at a minimum, take all the services (ie. your TV, internet and/or phone service) that comprise your bundle for your minimum contract term]
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Now I am contracted to XXL BB M TV and M phone. I have had this contract 4 months now so have 8 months left on my contract. If I upgrade freely for 2 months there will be 6 months left on my contract.
I could therefore see me being trapped although tentatively into the remaining 6 months of my contract with XL tv whereas at this time as per agreement above my minimum term will be over.
I could I feel legally argue that with the terms as per laid out on the offer in writting that the minimum term for the upgraded XL tv was 30 days.
These arguments are not based on what someone on the phone,you or Ben says its how I woudl argue it if VM decided to take me to court at any point for breach of contract.I would have in writting the terms and conditions to which I have accepted the offer and digitally signed in agreement to and I do not think the court would rule in VMs favour
As I said nowhere in the terms does it state a new 12 month contract is being accepted therefore in law VM can not argue I have started a new one