Quote:
Originally Posted by Mayhem
You're lucky!
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Erm .... Nope, I dont think thats what Id call it.
Quote:
Originally Posted by Mayhem
The first thing they always try to do is blame you or your equipment, it's never Virginmedia's fault until you prove it to them and even then they're reluctant to do anything about it.
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Not true at all. At no point did the rep attempt to blame my equipment. He clearly stated it was a VM problem as soon as he did whatever he did to my CM remotely, even before it became clear that his attempts were failing and an engineer visit would be necessary.