Cable Forum - View Single Post - Virgin Media Broadband help needed! Modem not recognised?

alienpanda · 06-11-2009, 19:37

called back TS and they have escalated this under ref 12567346 - and they have now given me a time scale of 4 to 5 days!!!!

Iv'e posted the same topic over on digitalspy forum, and they reckon it might be because Ive gone from STB to Stand alone modem and they might not have changed the code on the account hence why they can't hit the modem???

06-11-2009, 19:37	#9
alienpanda Inactive Join Date: Jan 2007 Posts: 12	Re: Virgin Media Broadband help needed! Modem not recognised? called back TS and they have escalated this under ref 12567346 - and they have now given me a time scale of 4 to 5 days!!!! Iv'e posted the same topic over on digitalspy forum, and they reckon it might be because Ive gone from STB to Stand alone modem and they might not have changed the code on the account hence why they can't hit the modem???