[Toto]

Originally Posted by Gary L

I've watched the video and I think it's great

that letter disputing the call costs and the phone numbers listed is enough. they're on his bill so Virgin shouldn't be charging Adam or anyone for the numbers, when they say themselves they have been fraudulently made from their compromised equipment.

it's a bit like the police selling your stolen property and saying they never recovered it, whilst they're counting the proceeds out infront of you.

sorry mate, if it turns up we'll let you know

You may have watched the video, but I am not sure you have got the point.

This Adam person, since posting the video, has now claimed that:

I just want my phone company to get paid by Virgin who owe us in the region of 10 grand.

So is this about his bills, or the cash he's loosing for his premium rate services or both.....this has never been made clear?

Now, according to the video Adam has claimed that VM are withholding money for the reason of artificial inflation of a premium rate service, or fraud, using a compromised equipment clause. Whether it is legal or not to use "compromised equipment clause" isn't the issue here. There is more to this than meets the eye, especially as his bill shows premium rate numbers on it he actually claims that he can't remember calling, or may have?

I wonder, does the company Adam runs or works for operate with any of those numbers on his bill? Their very clear to see, at least one of those numbers is owned by Opera Telecom, also known as Oxygen8 Communications UK.

Sorry, but I believe there is a lot more to this than Adam is letting on. I am not convinced he is totally innocent here, and that VM's reasons may be due to the artificial inflation of premium rate services are correct, hence non payment to BT.

Oh and for Adam I'd suggest black lining your VM account number off your bill next time you post a video of it.

He can claim Virgin are scamming thousands of people, and we only have his word for it, I'm not sure his word means that much based on his posts and that video.