Thread: Virgin Disgraceful Support Again!
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Old 04-11-2009, 20:39   #3
Acathla
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Join Date: Jun 2003
Posts: 1,354
Acathla has reached the bronze age
Acathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze ageAcathla has reached the bronze age
Re: Virgin Disgraceful Support Again!
An hour in I spoke to someone who understands the situation although he decided he wants a £20 activation fee from me to put me back up to 50meg. I've paid everything already and will not pay more just for an error VM made. Ultimately he decided he couldn't help and hung up on me. I am now really angry and this is getting a joke.

VM are really a disgrace.

---------- Post added at 21:25 ---------- Previous post was at 21:22 ----------

Is there a VM employee on tonight that can sort this for me? I want a switch pushed to put me back to 50meg.

Grrrrrrrr...

---------- Post added at 21:34 ---------- Previous post was at 21:25 ----------

Speaking to someone else now - although he's put me on hold. Does anyone else hate hold as much as me? lol

---------- Post added at 21:39 ---------- Previous post was at 21:34 ----------

Sorted! wow I wasn't expecting that.

He spoke to his supervisor and he got it back up - back up to full speed again.



(For how long....)

(cynic)
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