Thread: People affected by modem ready light going off, post here!
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Old 04-11-2009, 12:11   #59
pabscars
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Join Date: Oct 2008
Location: warrington
Age: 54
Services: TiVo, 75 Smeg Broadband
Posts: 2,199
pabscars has reached the bronze age
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Re: People affected by modem ready light going off, post here!
Quote:
Originally Posted by markovts View Post
pabscars -

i will phone up later and make a formal complaint - might help.

I don't see why i should have to go to these lengths to complain though - surely someone must monitor these calls and see how shocking the experience is.

i've also phoned enquiring about the 50mb but they want a £50 install fee, and another £20 activation fee - even thuogh i'm an existing customer with them, so i scrapped that idea.
Like I said for me it was money well spent.

If you get nowhere via the phone try emailing it via the VM website.

sometimes through life we don't get the response we expect, it's up to you to pursue a resolution or let it go.

For me I,m like a dog with a bone.

good luck
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