Cable Forum - View Single Post - People affected by modem ready light going off, post here!

Raistlin · 04-11-2009, 09:54

I've removed individuals' names and direct dial numbers from a post further up this thread as I doubt they gave permission for them to be made publicly available.

If everybody 'phones through to an individual then all that will happen is that they will be swamped and not in a position to help anybody at all.

There are official support channels, best bet is to use them. If you get no joy there then you need to complain, and continue to escalate that complaint until things get fixed.

Circumventing the correct channels causes more problems than it solves.

04-11-2009, 09:54	#46
Raistlin Inactive Join Date: Feb 2004 Location: There's no place like 127.0.0.1 Services: Depends on the person and the price they're offering Posts: 12,384	Re: People affected by modem ready light going off, post here! I've removed individuals' names and direct dial numbers from a post further up this thread as I doubt they gave permission for them to be made publicly available. If everybody 'phones through to an individual then all that will happen is that they will be swamped and not in a position to help anybody at all. There are official support channels, best bet is to use them. If you get no joy there then you need to complain, and continue to escalate that complaint until things get fixed. Circumventing the correct channels causes more problems than it solves.