Cable Forum - View Single Post - People affected by modem ready light going off, post here!

Ian-Highlander · 04-11-2009, 09:46

Whilst I happily accept that the OP "could" be taken in many ways and attract a lot of false reports, I'm afraid I also have started experiencing the same issues in EXACTLY the same circumstances as described.

My connections (two at two different locations) have both been absolutely rock solid since installation and in the last few weeks I am seeing regular drops where the ready light starts flashing, a reboot of the modem usually resolves it (by the time I notice it), however the modem doesn't appear to keep trying to connect like they used to and only powering it off and on again resolves. Happened twice last night and again this morning.

Modem power levels are spot on, all connections are rock solid both in the box outside and internally but it still drops out every few hours and has only done this for the last few weeks.

I was about to phone Virgin and see if there was anything they could do, but thought I'd come here and have a read first to see if anyone else was being affected or if there was a wider issue (I don't come to this forum that often anymore). This is frustrating as usually, Virgin's service is absolutely rock solid where I am.

04-11-2009, 09:46	#45
Ian-Highlander Inactive Join Date: Jun 2003 Location: Stevenage Services: SkyHD TV Homechoice TV & 8Mb Broadband Virgin Media 20Mb/768k NTL/Telewest Business 10Mb/768k Posts: 52	Re: People affected by modem ready light going off, post here! Whilst I happily accept that the OP "could" be taken in many ways and attract a lot of false reports, I'm afraid I also have started experiencing the same issues in EXACTLY the same circumstances as described. My connections (two at two different locations) have both been absolutely rock solid since installation and in the last few weeks I am seeing regular drops where the ready light starts flashing, a reboot of the modem usually resolves it (by the time I notice it), however the modem doesn't appear to keep trying to connect like they used to and only powering it off and on again resolves. Happened twice last night and again this morning. Modem power levels are spot on, all connections are rock solid both in the box outside and internally but it still drops out every few hours and has only done this for the last few weeks. I was about to phone Virgin and see if there was anything they could do, but thought I'd come here and have a read first to see if anyone else was being affected or if there was a wider issue (I don't come to this forum that often anymore). This is frustrating as usually, Virgin's service is absolutely rock solid where I am.