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Originally Posted by RizzyKing
Wow and i needed you to tell me how to use a landline...
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Glad to be of help
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...as clearly it would never have occured to me to do it i love how you assume i havn't rather then thinking that maybe i am so peed off because that option is not available. For any phone call to them i have to quote my reference and can you guess where the reference is in relation to my specific appointment in case you don't it's on the letter they sent me which i still don't have.
No one needs to "make up" problems with this bout of industrial action because it is genuinely causing many people problems still as long as your ok i guess we should all be happy for them to strike.
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Well...that's your hospital's fault then and not the Royal Mail workers'. I detest having to quote reference numbers for access to databases, because it is wholly unnecessary. All the hospitals I have ever had contact with, are able to find my details by using my name and address. There is never any need for quoting reference numbers to anyone. The way computer based databases are constructed, allows the user to search for any part of the data, to access a target record. It is called one-to-many mapping and results in a many-to-one or many-to-many basket of data.
Why can't your hospital do that?