[Sephiroth]

I'm not so confident now. We'd need to know the DHCP server address in the Modem and the IP/v4 address served from VM. But if you can't connect, we can't get the IP/v4 address.

So try this:

1/
In the Command Prompt pane run:

netsh int reset all
netsh winsock reset


That should do a bit of useful resetting on your PC.

2/
Switch the modem off for two minutes then on again. Let it settle and tell us what the lights on the modem are doing.

3/
type in the CMD pane:

IPCONFIG /ALL > Fred.txt

Then open fred.txt in notepad and paste the contents here.

We'll see what's what and it mayt even be working.