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Old 02-11-2009, 20:58   #9
Kymmy
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Join Date: Dec 2007
Posts: 18,385
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Re: Traffic Managed and Not Over Limits

Lesson #1 Customer services (especially those in foriegn lands) generally are reading from a script and don;t know what they're talking about.

Lesson #2 Ringing just after 8am can get you through to a closer CS agent but even they might not be able to tell or know the full truth..

Lesson #3 Posting in the newsgroups can and will get directly to tech support 2nd line and can confirm if someone is suffering from over subscription and confirm if there's anything that can be done.
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