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Re: 50mb Problems
OK his power levels are within operational parameters and the engineers say that the is an issue with his Return path, so I would post the modem logs for Broadbanding to look at as he is the man for that.
If he sees anything untoward then you know what to tell the 50Mb support team when he calls in again.
50Mb Support 0800 052 0431 call as soon after 0800 tomorrow if possible.
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