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Littlerabbits · 01-11-2009, 17:58

I got an e-mail back from CS confirming that the charge was definitely only £39 a month - they couldn't say why everything was listed twice - but I'm a lot happier now I actually have something in writing.

The original CS guy I spoke to on the phone thought it might have something to do with me being on one contract and changing to another - they had listed both on the system until the date of changeover - but he wasn't very sure.

As long as the bill is ok then I guess it doesn;t matter (so keep your fingers crossed!)

01-11-2009, 17:58	#5
Littlerabbits Inactive Join Date: Oct 2009 Services: TV XL, BB L Posts: 4	Re: New Contract confusion I got an e-mail back from CS confirming that the charge was definitely only £39 a month - they couldn't say why everything was listed twice - but I'm a lot happier now I actually have something in writing. The original CS guy I spoke to on the phone thought it might have something to do with me being on one contract and changing to another - they had listed both on the system until the date of changeover - but he wasn't very sure. As long as the bill is ok then I guess it doesn;t matter (so keep your fingers crossed!)