Quote:
Originally Posted by Berzerk
i called tech support, the guy told me to reset the modem a bunch of times, when that didnt work he told me there must be an "issue" in the northwest where i live. So that call was a waste of time.
connection is working at the moment.
1. PC light is off, cable light is on.
2. Ethernet
3. Not sure if the modem is In-line, it's a scientific atlanta 2100 from Telewest.
4. Not sure how to do that.
5. Nothing changed.
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Clapped out modem is still forst bet.
Using the colour code:
I wanted to know if you had a router connected to the modem. It would appear that your PC is directly connected to the 2100.
If the PC light is off, it means that the PC, connected by ethernet, is not actually seen by the modem
As webby says, in Internet Explorer, type into the address bar 192.168.100.1 (I hope that's right for the 2100 modem). Then click LOGIN and use root as the user name and root as the password. You'll have a number of menu items. Go to each one and copy the image for or texts for giveing back to us.
Of course this won't work if the PC light isn't on - the light will blink when data is transferring.
So, hopefully we've got something concrete to go on. The PC light.
When you reboot the modem, I presume that the PC light comes on. Right?
Why would it go off?
- The modem has an intermittent fault
- The ethernet cable is flaky (change it)
- The ethernet cable isn't plugged in properly one end
- The PC NIC is not set up properly or is faulty
So there's something to be going on with. You could try connecting your PC via the USB port and see if that works (disconnect the ethernet).
BUT to do this you will need drivers which would need an installation disk which you may not have been given. It might be in the XP/Vista standard drivers list or downloaded (at your risk) from
http://members.driverguide.com/drive...riverid=806969
The PC NIC, if that is a problem, can be reset with
IPCONFIG /Renew using the CMD pane.