View Single Post
Old 01-11-2009, 15:18   #5
Berzerk
Inactive
 
Join Date: Nov 2009
Posts: 6
Berzerk is an unknown quantity at this point
Re: internet randomly shutting off, very annoying!!!!!

Quote:
Originally Posted by Sephiroth View Post
While you're waiting, you could do a bit of diagnostics since there are at least three potential partners in a problem. (1) The modem; (2) the PC's NIC; (3) The VM network (everything from there coax in youtr house back to their head end.

So - before you power off/on the modem (and you've lost internet):

1 What do the Cable & PC LEDs show?


2 Is the modem connected to your PC by USB or ethernet?

3 If ethernet, is there a router in line and if so what make?

4 Have you logged into your modem when directloy connected and examined the readings? We could do with seeing the Upstream & Downstream power levels, Operational Configuration, Status - in fact whatever's on offer.

5 Has anything changed on your PC? Ethernet drivers or settings?

You never know what we might find

i called tech support, the guy told me to reset the modem a bunch of times, when that didnt work he told me there must be an "issue" in the northwest where i live. So that call was a waste of time.

connection is working at the moment.

1. PC light is off, cable light is on.
2. Ethernet
3. Not sure if the modem is In-line, it's a scientific atlanta 2100 from Telewest.
4. Not sure how to do that.
5. Nothing changed.
Berzerk is offline   Reply With Quote