Quote:
Originally Posted by Mr.A.2009
Think i spoke to someone who sounded Dutch. Not sure.
The advisor over the phone told me to put my modem on (It wasn't syncing) He told me to remove the cabling from the outside to reset the connection. And then told me to turn me modem off and put it on again.
After putting me on hold, he said he couldn't see any faults and that he would arrange for an engineer to come and visit.
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I would give support a ring tomorrow after 0800 just in case it can be rectified over the phone as it does not sound like much in the way of diagnostics has been done.