Quote:
Originally Posted by Moldova
Did you speak to a UK agent or an Offshore agent and did they give any clue as to what the fault maybe or did they just book an engineer.
Did they actually do any diagnostics.
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Think i spoke to someone who sounded Dutch. Not sure.
The advisor over the phone told me to put my modem on (It wasn't syncing) He told me to remove the cabling from the outside to reset the connection. And then told me to turn me modem off and put it on again.
After putting me on hold, he said he couldn't see any faults and that he would arrange for an engineer to come and visit.