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Old 01-11-2009, 08:30   #3
Sephiroth
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Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT Rutland: Gigaclear 400/400
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Re: internet randomly shutting off, very annoying!!!!!

While you're waiting, you could do a bit of diagnostics since there are at least three potential partners in a problem. (1) The modem; (2) the PC's NIC; (3) The VM network (everything from there coax in youtr house back to their head end.

So - before you power off/on the modem (and you've lost internet):

1 What do the Cable & PC LEDs show?


2 Is the modem connected to your PC by USB or ethernet?

3 If ethernet, is there a router in line and if so what make?

4 Have you logged into your modem when directloy connected and examined the readings? We could do with seeing the Upstream & Downstream power levels, Operational Configuration, Status - in fact whatever's on offer.

5 Has anything changed on your PC? Ethernet drivers or settings?

You never know what we might find
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