Hi chaps,
Firstly apologies if this is in the wrong section.
I'm an ex NTL customer, now Virgin Media, attached via cable modem. Whenever I try to access the programmes at channel4.com/4od I get the same error: "The Service is not currently available in your area".
I'm in East London.
Now, BBC iPlayer and ITV.com both pick up my geography correctly.
I've also checked with Quova.com, as I believe that Channel 4 uses them for geolocation. It puts me in the right place.
I had an e-mail back-and forth with 4oD support, their e-mail said:
Quote:
I have checked your IP address using Quova and can confirm that the problem
is not that your IP is outside the UK, it is that you are using Anonymizer
software to disguise your IP
Making a direct connection without IP shielding should resolve the issue.
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Now the thing is, I'm
not using anonymiser software. I ran a Tor relay for about 1 week in July following the Iranian election to try and help the guys there, but that's it. Nothing of that sort has run for 4 months now. No proxies are set, nothing - and, Quova spots me fine.
I told the good people at 4oD support this and asked for further guidance but received no reply, despite a couple of prompts over the last two months.
So I'm wondering - has anyone else had similar problems? And has anyone found a way to fix the issue.
Many thanks
Chris.