Cable Forum - View Single Post - Why does my modem keep needing to be reset

Heather10 · 30-10-2009, 21:25

Yes have reported fault as it has just happened again for no reason whatsoever - man in call centre tested modem and said there was no problem (but we had just unplugged and plugged back in) and if there are any problems on the network they will fix it by the end of the month (??) so should work properly after tomorrow (which I don't beleive, but I will give them the benfitof the doubt). If it is still they same problem I am gonna ring at a difernt time of day - I want a call centre in the UK who understand what I say (and vica versa). I am so disappointed that it is only VM offering 50mb as if anyone else did I would be moving in an instant.

30-10-2009, 21:25	#8
Heather10 Inactive Join Date: Oct 2009 Posts: 43	Re: Why does my modem keep needing to be reset Yes have reported fault as it has just happened again for no reason whatsoever - man in call centre tested modem and said there was no problem (but we had just unplugged and plugged back in) and if there are any problems on the network they will fix it by the end of the month (??) so should work properly after tomorrow (which I don't beleive, but I will give them the benfitof the doubt). If it is still they same problem I am gonna ring at a difernt time of day - I want a call centre in the UK who understand what I say (and vica versa). I am so disappointed that it is only VM offering 50mb as if anyone else did I would be moving in an instant.