Cable Forum - View Single Post - Why does my modem keep needing to be reset

amorrd · 30-10-2009, 16:54

I have exactly the same issue and have already ruled out all my own equipment. The modem usually becomes unresponsive whilst downloading at full speed - it looses sync then appears to connect again but all Internet access is lost until the modem is rebooted - can't ping the modem either until its rebooted and nothing is recorded in the logs and all the levels appear with limits when the modem is restarted. Two weeks ago I had this issue six time in two hours and my modem is less than three months old.

I'm going to log a fault on the newsgroups when I have some time off work.

30-10-2009, 16:54	#4
amorrd Inactive Join Date: Mar 2007 Posts: 25	Re: Why does my modem keep needing to be reset I have exactly the same issue and have already ruled out all my own equipment. The modem usually becomes unresponsive whilst downloading at full speed - it looses sync then appears to connect again but all Internet access is lost until the modem is rebooted - can't ping the modem either until its rebooted and nothing is recorded in the logs and all the levels appear with limits when the modem is restarted. Two weeks ago I had this issue six time in two hours and my modem is less than three months old. I'm going to log a fault on the newsgroups when I have some time off work.