Cable Forum - View Single Post - Why does my modem keep needing to be reset

Heather10 · 30-10-2009, 13:11

Had VM upgrade our BB package to 50 meg just over 2 weeks ago. First week it was fine. Second week we had to pull plug out of power and plug back in to reset modem, then this week, everyday since Monday (and including twice yesterday - it worked earlier in the evening then just did not work later on), we have had to do the same as it cannot connect and we cannot get the internet on either the wired connection to the PS3 or the desktop PC which has a dongle in to connect wirelessly. My postcode area is DN33, so not sure if ther is a problem in this area - this is really frustrating. Can anyone help or offer advice please?

30-10-2009, 13:11	#1
Heather10 Inactive Join Date: Oct 2009 Posts: 43	Why does my modem keep needing to be reset Had VM upgrade our BB package to 50 meg just over 2 weeks ago. First week it was fine. Second week we had to pull plug out of power and plug back in to reset modem, then this week, everyday since Monday (and including twice yesterday - it worked earlier in the evening then just did not work later on), we have had to do the same as it cannot connect and we cannot get the internet on either the wired connection to the PS3 or the desktop PC which has a dongle in to connect wirelessly. My postcode area is DN33, so not sure if ther is a problem in this area - this is really frustrating. Can anyone help or offer advice please?