Thread: why do customer sales not tell the full story
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Old 30-10-2009, 13:02   #2
Mick Fisher
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Re: why do customer sales not tell the full story
Quote:
Originally Posted by jellyfish View Post
I am an existing customer, been with VM since 1998..last week upgraded to XL BB and XL TV .. was said 48 pounds a month by sales person.. not bad I thought ... got my welcome letter (not sure why as I am a existing customer)
I would suspect it is because you have been ripped into a new 12 month contract, also without your knowledge.

Still if that is the case then, as a "new" customer, you should also have the 28 day get out of jail free option if you care to use it.
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