As some of you may be aware, I was recently "invited" to leave Virgin Media after a disastrous attempt to provide me with a 50meg broadband service.
As well as negotiations with several magazines, newspapers and consumer organisations to tell my story, I have also started a blog.
The purpose is NOT to diss Virgin Media. But there are an awful lot of aspects to the story that need to be told. And an awful lot of lessons learnt that can genuinely help the hundreds of customers who are struggling with this service - and we know they are out there, many of them are using this forum.
Please feel free to post comments over on the blog. I don't really care if you think I am in the wrong, or a sad sack with nothing better to do. There is a principle here. Virgin Media have closed dialogue on the issue, and it indicates an Orwellian policy of expunging dissatisfied customers - and it could happen to you.
Anyway - whatever - I hope my advice is of some use.
http://www.virginmediaisabunchof.co.cc/
I would like to thank the many wonderful posters at this forum who have brought me laughs, advice and intelligent discussion over the past 3 years. (Props to Media Boy, Broadbandings, Sephiroth and anyone I've forgotten)