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Gh0s7 · 29-10-2009, 12:36

Okay hi there people of cable forums..

When i signed up with virgin media. i got the XL package with 20mb internet.

But with this i was also promised a free upgrade to 50mb when it become available in my area.

After realizing it was available in the area for around a month now, i give them a phone call and was forwarded to an foreign call centre who basically told me i have to pay extra?!

Surely this is a breach of contract if it was promised as an upgrade for having the package i pay over £120 a month for surely!

Just wondering if anyone else had this problem and how they resolved it... ( i realize it is only £11 extra a month. but with a family to support it is an un affordable addon for something promised as free.

thanks all,

Joe

29-10-2009, 12:36	#1
Gh0s7 Inactive Join Date: Oct 2009 Posts: 7	Did anyone else get promised 50mb? Okay hi there people of cable forums.. When i signed up with virgin media. i got the XL package with 20mb internet. But with this i was also promised a free upgrade to 50mb when it become available in my area. After realizing it was available in the area for around a month now, i give them a phone call and was forwarded to an foreign call centre who basically told me i have to pay extra?! Surely this is a breach of contract if it was promised as an upgrade for having the package i pay over £120 a month for surely! Just wondering if anyone else had this problem and how they resolved it... ( i realize it is only £11 extra a month. but with a family to support it is an un affordable addon for something promised as free. thanks all, Joe