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Cost to upgrade to XXL BB issue
Hi Guys
Was wondering if anyone could help with an issue I just had with upgrading my broadband. Below is my bill, with that in mind the guy I just spoke to on the phone said in order for me to upgrade to xxl bb I need to upgrade to xl phone aswell which in total would cost me an extra £23 a month. Which would leave my total bill at around £75 a month
I told him that it doesnt say nothing about that on there website, I also told him that it says it should cost a total of £60 according to there bundle calc, but he wasnt having none of it.
Am I in the wrong??
Line Rental £11.00
Loyalty Bb/Phone/TV Discount £-17.25
Additional Loyalty Discount £-1.75
Talk Weekends £0.00
TV Sixe XL £23.00
Broadband Size XL £37.00
Paper Bill Charge £1.25
Total £53.25
Any help would be gratefull
Tony
---------- Post added at 11:54 ---------- Previous post was at 11:23 ----------
Ok, Ive been quoted an extra £8.50 now by someone that knows what there talking about.
Still gotta pay £50 up front for installation and activation though :-(
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